TERMS OF SERVICE

Please read these Terms of Service carefully as they contain important information about your legal rights, remedies and obligations. By accessing or using the Dr. Opinion Platform, you agree to comply with and be bound by these Terms of Service. Your continued access or use of the Service shall be deemed your acceptance of this legal disclaimer.

 Please note: These Terms of Service contains an arbitration clause and class action waiver that applies to all Dr.Opinion Users. By accepting these Terms of Service, you agree to be bound by this arbitration clause and class action waiver. Please read it carefully.

 

Last Updated: March 10, 2020

 

Thank you for using Dr. Opinion!

 

These Terms of Service ("Terms") constitute a legally binding agreement ("Agreement") between you and Dr. Opinion ("we," "us," or "our") governing your access to and use of the Dr. Opinion website, including any subdomains thereof, and any other websites through which Dr. Opinion makes its services available (collectively, "Website"), our mobile, tablet and other smart device applications, and application program interfaces(collectively, "Application") and all associated services including information, software, product demonstration, text, displays, images, video, audio recordings, and user interfaces included in or generated by the Website, and the design, selection and arrangement thereof (collectively, "Dr.Opinion Services"). The Website, Application and Dr. Opinion Services together are here in after collectively referred to as the "Dr. Opinion Platform".

 

We may revise and update these Terms of Service from time to time in our sole discretion. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. All material changes apply prospectively only. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes.  When accepted by you, the revised Terms automatically revoke any license or other rights that we granted to you under the prior version.

 

Our collection and use of personal information in connection with your access to and use of the Dr. Opinion Platform is described in our Privacy Statement.

 

Access

 

We reserve the right to terminate or modify the Website including any of its content, in whole or in part, in any manner in our sole discretion, without notice. We will not be liable if, for any reason, all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to all or part of the Website to registered Users or another subset of Users. You are solely responsible for making all arrangements necessary for you to access the Website.

 

Accounts

 

To access portions of the Website or certain resources, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website, and you hereby represent and warrant, that you are of the legal age of majority in the jurisdiction in which you reside and that all information you provide is correct, current and complete. If you choose, or you are provided with, a username, password or other information as part of our security procedures, you must treat such information as confidential and you must not disclose it to anythird party. You agree that you are solely responsible to us for all activities identified with your account. You agree to immediately notify Dr. Opinion of any unauthorized use of your username or password or any other breach of security. You must logout from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. Dr. Opinion has the absolute right to disable any username or password, at any time, for any reason, including, if in our sole discretion we believe that you have failed to comply with any provision of these Terms of Service.

 

Product Demonstration

 

Dr. Opinion may provide you with temporary access to a product demonstration upon your request to the Website (each a "Demo”). Unless subject to a separate click-accept agreement at the time of registration, access to and use of any and all Demos shall be governed by these Terms of Service, including without limitation the intellectual property and liability sections here in. If a click-accept agreement is made available to you at the time of registration for access to Dr. Opinion services or products, then in the event of any conflict between that agreement and these Terms of Service, that agreement shall supersede these Terms of Use to the extent of the conflict.

 

THE DEMO IS ONLY FOR ILLUSTRATION PURPOSE, AND YOU SHALL NOT INPUT ANY OF YOUR SENSITIVE HEALTH INFORMATION INCLUDING, BUT NOT NECESSARILY LIMITED TO, YOUR MEDICAL CONDITION AND HEALTH STATUS.

 

You may not use the Demo with production data or to provide services to others, including services of implementation, customization or configuration of the Subscription Service. You may not transfer, sublicense, distribute or otherwise provide third parties access to any applications, integrations or other material that you develop using the Demo. If you need to access the Dr. Opinion product on a commercial basis or to provide services or develop Apps for others, please contact Dr.Opinion to discuss commercial offerings.

 

THE DEMOS AND OTHER DR. OPINION TECHNOLOGY (AS DEFINED BELOW) ARE PROVIDED TO YOU UNDER THIS AGREEMENT AT YOUR OWN RISK AND "AS-IS" WITHOUT WARRANTY OF ANY KIND. Dr. Opinion shall have no obligation or liability for or with respect to a Demo, including without limitation: warranty, support, reliability, backup, performance or service level, refund, service credits, loss of use or loss of data.

 

Dr. Opinion may update, upgrade, add or remove plugins and functionality, and otherwise modify the Demo in its sole discretion without notice to you.

 

Dr. Opinion Products

 

The "Website" does not include Dr. Opinion Products. "Dr. Opinion Product" means the Dr. Opinion applications or subscription services, including those customarily provided by us only to our paying customers, along with professional services, support, and maintenance, and any other products or services offered for sale by Dr.Opinion. Dr. Opinion Products do not include Product Demonstration (as defined below). You must purchase access to Dr. Opinion Products pursuant to a separate subscription or other agreement with Dr. Opinion ("SubscriptionAgreement").

 

User Content

 

Dr. Opinion may, at its sole discretion, enable Users to (i) create, upload, post, send, receive and store content, suchas text, photos, audio, video, or other materials and information on or through the Dr. Opinion Platform ("User Content"); and (ii) access and view User Content and any content that Dr. Opinion itself makes available on or through the Dr. Opinion Platform, including proprietary Dr. Opinion content and any content licensed or authorized for use by or through Dr. Opinion from a third party ("Dr. Opinion Content" and together with User Content,"Collective Content").

 

You are solely responsible for all User Content that you make available on or through the Dr. Opinion Platform. Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all User Content that you make available on or through the Dr.Opinion Platform or you have all rights, licenses, consents and releases that are necessary to grant to Dr. Opinion the rights in and to such User Content, as contemplated under these Terms; and (ii) neither the User Content nor your posting, uploading, publication, submission or transmittal of the User Contentor Dr. Opinion's use of the User Content (or any portion thereof) will infringe, misappropriate or violate a third party's patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

 

You will not post, upload, publish, submit or transmit any User Content that: (i) is fraudulent, false, misleading (directly or by omission or failure to update information) or deceptive; (ii)is defamatory, libelous, obscene, pornographic, vulgar or offensive; (iii)promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (iv) is violent or threatening or promotes violence oractions that are threatening to any other person or animal; (v) promotes illegal or harmful activities or substances; or (vi) violates any Dr. Opinion policy. Dr. Opinion may, without prior notice, remove or disable access to any User Content that Dr. Opinion finds to be in violation of these Terms or Dr.Opinion’s then-current Policies, or otherwise may be harmful or objectionable to Dr. Opinion, its Users, third parties, or property.

 

We may, but are under no obligation to, monitor or censor comments made by Users and we are not responsible for the accuracy, completeness, appropriateness or legality of anything posted, depicted or otherwise provided by third-party users and we disclaim any and all liability relating thereto.

 

Intellectual Property

 

Website 

The Website in it's entirety is owned by Dr.Opinion or our licensors and is protected by United States and international laws regarding copyrights, patents, trademarks, trade secrets and other intellectual property or proprietary rights. You are permitted to use the Website only for legitimate business purposes related to your role as a current or prospective customer, developer, partner, supplier or distributor of Dr.Opinion. You shall not copy, modify, create derivative works of, publicly display or perform, republish, download or store, or transmit any Website Content without Dr. Opinion’s express prior written consent or except as expressly provided in these Terms of Service.

Dr. Opinion Technology

 

As between Dr. Opinion and you, all rights, title, and interest in and to all intellectual property rights in the Dr. Opinion Technology are owned exclusively by Dr. Opinion notwithstanding anyother provision in these Terms of Service. Except as otherwise expressly provided in these Terms of Service, Dr. Opinion reserves all rights in the Dr. Opinion Technology and does not grant you any rights, express or implied or by estoppel. As used herein, "Dr. Opinion Technology" means: (a) Dr. Opinion technology and methodologies (including, without limitation, products, product demonstration, software tools, hardware designs, algorithms, templates, software (in source and object forms), architecture, class libraries, objects and documentation) existing as of the Effective Date; (b) updates, upgrades, improvements, configurations, extensions, and derivative works of the foregoing, however made, and related technical or end user documentation or manuals; and (c) intellectual property anywhere in the world relating to the foregoing.

Dr. Opinion Trademarks

 

Dr. Opinion and all related, logos, product and service names, designs and slogans are trademarks or service marks of Dr. Opinion or our affiliates or licensors. You must not use such marks without our prior written permission. All other names, brands and marks are used for identification purposes only and are the trademarks of their respective owners.

 

User Content

 

By creating, uploading, posting, sending, receiving, storing, or otherwise making available any User Content on or through the Dr. Opinion Platform, you grant to Dr. Opinion a non-exclusive, worldwide, royalty-free, irrevocable, perpetual (or for the term of the protection), sub-licensable and transferable license to such User Content to access, use, store, copy, modify, prepare derivative works of, distribute, publish, transmit, stream, broadcast, and otherwise exploit in any manner such User Content to provide and/or promote the Dr. Opinion Platform, in any media or platform. Unless you provide specific consent, Dr. Opinion does not claim any ownership rights in any User Content and nothing in these Terms will be deemed to restrict any rights that you may have to use or exploit your User Content.

 

Restrictions

 

No right, title or interest in or to the Website including Website Content and Dr. Opinion Technology, is transferred to you.  

There are no implied licenses under these Terms of Service. Dr. Opinion reserves all rights not expressly granted to you herein. Any use of the Website not expressly permitted by these Terms of Service is a breach of these Terms of Service and may violate copyright, trademark and other laws.

Dr. Opinion Technology is licensed and not sold even if for convenience Dr. Opinion makes reference to words such as sale or purchase.

You shall not (and shall not permit others to) do any of the following with respect to the Website or Dr. Opinion Technology: (a) license, sublicense, sell, resell, rent, lease, transfer, distribute or time share it or otherwise make any of it available for access by third parties, including any derivative works of Dr. Opinion Technology irrespective of which party authors such derivative works;  (b) use it on a production basis or with production data or use it to provide services to others including services of implementation, customization or configuration of the Dr. Opinion Platform without written permission; (c) disassemble, decompile or reverse engineer it,particularly for the purpose of developing any product or services competitive with the Dr. Opinion Platform generally; (d) subject to the preceding clause, use or access it for the purpose of developing products or service competitive with the platform component of the Dr. Opinion product; (e) copy, create derivative works of, or otherwise modify it, except as expressly permitted hereunder; (f) disrupt its security, integrity or operation; (g) remove or modify a copyright or other proprietary rights notice in it; (h) use it to reproduce, distribute, display, store, transmit or use material or content protected by copyright or other intellectual property right (including the rights of publicity or privacy) without first obtaining the permission of the owner; (i) use it to damage the property of another; (j) use it in any manner which violates any applicable law or regulation; (k) use it in a manner that temporarily or permanently alters, erases, removes, copies, modifies, halts or disables any Dr. Opinion or third-party data, software or network without authorization; (l) use it to create, use, send, store or run viruses or other harmful computer code; (m) use it in any manner that disables, hacks or interferes with any security, digital signing, digital rights management, verification or authentication mechanisms; or (n) use it in any manner that, in Dr. Opinion’s reasonable judgment, circumvents the ordinary use or operation of the Dr. Opinion Platform or APIs, disrupts Dr. Opinion’s pricing structure or ability to provide services or support to customers, or allows any party to access Dr. Opinion Technology in excess of such party’s authorized or normally intended use.

Before a User exercises any of the foregoing actions that the User believes it is entitled to based on mandatory law, the User shall provide Dr. Opinion with thirty (30) days prior written notice at contact@dropinion.ai, or, if applicable law or the relevant court order does not allow for thirty (30) days’ notice, the maximum amount of notice allowable, and provide all reasonably requested information to allow Dr.Opinion to assess User’s claim and, at Dr. Opinion’s sole discretion, to provide alternatives that reduce any adverse impact on Dr. Opinion’s intellectual property or other rights.

Please contact Dr. Opinion if you need to make use of Dr. Opinion Technology that is not permitted under these Terms of Service. Partner programs and commercial end user agreements may be available to meet your needs.

If you enter into a separate agreement with Dr. Opinion that provides additional or different license terms with respect to Dr. Opinion Technology, then the terms of that separate agreement shall control over these Terms of Service with respect to such Dr. Opinion Technology.

 

Linking

 

Linking to the Website

 

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You are prohibited from linking to any other page of the Website without our express written permission. We reserve the right to withdraw linking permission without notice. The Website must not be framed on any other site, nor may you create a link to any part of the Website other than the homepage. You must not establish a link from any website that is not owned by you. You agree to cooperate with us in stopping any unauthorized framing or linking.

 

Links from the Website

 

The Dr. Opinion Platform may contain links to third-party websites or resources (“Third-Party Services”). Such Third-Party Services may be subject to different terms and conditions and privacy practices. Dr. Opinion is not responsible or liable for the availability or accuracy of such Third-Party Services, or the content, products, or services available from such Third-Party Services. Links to such Third-Party Services are not an endorsement by Dr. Opinion of such Third-Party Services.

 

Professional Services Advice

 

THIS WEBSITE DOES NOT, IN ANY WAY, CONSTITUTE PROFESSIONAL ADVICE OR A SUBSTITUTE FOR SEEKING EXPERT OPINION OR SERVICES. The content on this website and the Services provided are offered solely on an "as is" and "as available" basis. We emphasize that we are not in any way a healthcare plan provider or medical organization and cannot give out professional advice on your claims and medical diagnosis. You should not construe Dr. Opinion’s publication of this content as an endorsementby Dr. Opinion of the views expressed herein, or any warranty or guarantee of any strategy, recommendation, or action made by the author of the content.

 

Prohibited Activities

 

You are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Dr. Opinion Platform. In connection with your use of the Dr. Opinion Platform, you will not and will not assist or enable others to:

  • breach or circumvent any applicable laws or regulations, agreements with third-parties, third-party rights, or our Terms or Policies;
  • use the Dr. Opinion Platform or Collective Content for any commercial or other purposes that are not expressly permitted by these Terms or in a manner that falsely implies Dr. Opinion endorsement, partnership or otherwise misleads others as to your affiliation with Dr. Opinion;
  • copy, store or otherwise access or use any information, including personally identifiable information about any other User, contained on the Dr. Opinion Platform in any way that is inconsistent with Dr. Opinion’s Privacy Statement or these Terms or that otherwise violates the privacy rights of Users or third parties;
  • use the Dr. Opinion Platform in connection with the distribution of unsolicited commercial messages ("spam");
  • discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation, or otherwise engage in any violent, harmful, abusive or disruptive behavior;
  • misuse or abuse any services associated with the Dr. Opinion as determined by Dr. Opinion in it's sole discretion;
  • use, display, mirror or frame the Dr. Opinion Platform or Collective Content, or any individual element within the Dr. Opinion Platform, Dr. Opinion's name, any Dr. Opinion trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page in the Dr. Opinion Platform, without Dr. Opinion's express written consent;
  • dilute, tarnish or otherwise harm the Dr. Opinion brand in any way, including through unauthorized use of Collective Content, registering and/or using Dr. Opinion or derivative terms in domain names, trade names, trademarks or other source identifiers, or registering and/or using domains names, trade names, trademarks or other source identifiers that closely imitate or are     confusingly similar to Dr. Opinion domains, trademarks, taglines, promotional campaigns or Collective Content;
  • use any robots, spider, crawler, scraper or other automated means or processes to access, collect data or other content from or otherwise interact with the Dr. Opinion Platform for any purpose;
  • avoid, bypass, remove, deactivate, impair, descramble, or otherwise attempt to circumvent any technological measure implemented by Dr. Opinion or any of Dr. Opinion's providers or any other third party to protect the Dr. Opinion Platform;
  • attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Dr. Opinion Platform;
  • take any action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of the Dr. Opinion Platform;
  • export, re-export, import, or transfer the Application except as authorized by United States law, the export control laws of your jurisdiction, and any other applicable laws; or
  • violate or infringe anyone else’s rights or otherwise cause harm to anyone.

 

You acknowledge that Dr. Opinion has no obligation to monitor the access to or use of the Dr. Opinion Platform by any User or to review, disable access to, or edit any User Content, but has the right to do so to (i) operate, secure and improve the Dr. Opinion Platform (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes); (ii) ensure Users’ compliance with these Terms; (iii) comply with applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body; (iv) respond to User Content that it determines is harmful or objectionable; or (v) as otherwise set forth in these Terms. Users agree to cooperate with and assist Dr. Opinion in good faith, and to provide Dr. Opinion with such information and take such actions as may be reasonably requested by Dr.Opinion with respect to any investigation undertaken by Dr. Opinion or a representative of Dr. Opinion regarding the use or abuse of the Dr. Opinion Platform.

 

If you feel that any User you interact with, whether online or in person, is acting or has acted inappropriately, including but not limited to anyone who (i) engages in offensive, violent or sexually inappropriate behavior, (ii) you suspect of stealing from you, or (iii) engages in any other disturbing conduct, you should immediately report such person to the appropriate authorities and then to Dr. Opinion by contacting us with your police station and report number (if available). You agree that any report you make will not obligate us to take any action (beyond that required by law, if any).

 

Disclaimers

 

Dr. Opinion cannot and does not promise or warrant that any aspect of the Website is free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.  DR. OPINION WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

AS BETWEEN YOU AND DR. OPINION, YOUR USE OF THE WEBSITE, DEMOS, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE, IS AT YOUR OWN RISK. THE WEBSITE, INCLUDING THE WEBSITE CONTENT, DEMOS AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE, ARE PROVIDED TO YOU BY DR. OPINION ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER DR. OPINION NOR ANY PERSON ASSOCIATED WITH DR. OPINION MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, SUITABILITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER DR. OPINION NOR ANYONE ASSOCIATED WITH DR. OPINION REPRESENTS OR WARRANTS THAT THE WEBSITE, INCLUDING THE WEBSITE CONTENT OR ANY SERVICES OR MATERIALS OBTAINED THROUGH THE WEBSITE, WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

DR. OPINION HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE WEBSITE, THE WEBSITE CONTENT, DEMOS OR ANY SERVICES OR ITEMS OBTAIN THROUGH THE WEBSITE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.

 

The foregoing disclaimers apply to the maximum extent permitted by law. You may have other statutory rights. However, the duration of statutorily required warranties, if any, shall be limited to the maximum extent permitted by law.

 

Liability

 

EXCEPT TO THE EXTENT THAT A DISCLAIMER OF LIABILITY IS PROHIBITED UNDER APPLICABLE LAW, IN NO EVENT WILL DR. OPINION, ITS AFFILIATES AND ITS LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS AND DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, INCLUDING ANY COMMUNITY SERVICES, DEMOS, USER CONTENT, APPS, WEBSITE CONTENT OR SERVICES OR MATERIALS MADE AVAILABLE THROUGH THE WEBSITE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

 

Indemnification

 

You agree to release, defend (at Dr. Opinion’s option), indemnify, and hold Dr. Opinion and its affiliates and subsidiaries, and their officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) your breach of these Terms or our Policies or Standards, (ii) your improper use of the Dr. Opinion Platform or any Dr. Opinion Services, (iii) your interaction with any User, including without limitation any injuries, losses or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of such interaction, (iv) your breach of anylaws, regulations or third party rights.

 

Termination

 

Dr. Opinion may terminate these Terms of Service at any time for any reason by giving you written notice, and all licenses, permissions and other rights granted to you hereunder shall immediately terminate.  Notwithstanding the termination of these Terms of Service for any reason, the intellectual property, disclaimers, liability, indemnification, dispute resolution and arbitration agreement, and general provisions sections herein shall survive.

 

Dispute Resolution and ArbitrationAgreement

 

Overview of Dispute Resolution Process.Dr. Opinion is committed to participating in a consumer-friendly disputeresolution process. To that end, these Terms provide for a two-part process:(1) an informal negotiation directly with Dr. Opinion’s customer service team,and (2) a binding arbitration administered by the American ArbitrationAssociation (“AAA”) using it's specially designed Consumer Arbitration Rules. Specifically, the Consumer Arbitration Rules provide:

  • Claims can be filed with AAA online (www.adr.org);
  • Arbitrators must be neutral and no party may unilaterally select an arbitrator;
  • Arbitrators must disclose any bias, interest in the result of the arbitration, or relationship with any party;
  • Parties retain the right to seek relief in small claims court for certain claims, at their option;
  • The initial filing fee for the consumer is capped at $200;
  • The consumer gets to elect the hearing location and can elect to participate live, by phone, video conference, or, for claims under $25,000, by the submission of documents;
  • The arbitrator can grant any remedy that the parties could have received in court to resolve the party’s individual claim.

Pre-Arbitration Dispute Resolution and Notification. Prior to initiating an arbitration, you and Dr. Opinion each agree to notify the other party of the dispute and attempt to negotiate an informal resolution to it first. We will contact you at the email address you have provided to us; you can contact Dr. Opinion’s customer service team by emailing us. If after a good faith effort to negotiate one of us feels the dispute has not and cannot be resolved informally, the party intending to pursue arbitration agrees to notify the other party via email prior to initiating the arbitration. In order to initiate arbitration, a claim must be filed with the AAA and the written Demand for Arbitration (available at www.adr.org) provided to the other party, as specified in the AAA Rules.

 

Agreement to Arbitrate. You and Dr. Opinion mutually agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement or interpretation thereof, or to the use of the Dr. Opinion Platform, the Services, or the Collective Content (collectively, “Disputes”) will be settled by binding arbitration (the “Arbitration Agreement”). If there is a dispute about whether this Arbitration Agreement can be enforced or applies to our Dispute, you and Dr. Opinion agree that the arbitrator will decide that issue.

 

Exceptions to Arbitration Agreement. You and Dr. Opinion each agree that the following claims are exceptions to the Arbitration Agreement and will be brought in a judicial proceeding in a court of competent jurisdiction: (i) Any claim related to actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights; (ii) Any claim seeking emergency injunctive relief based on exigent circumstances (e.g., imminent danger or commission of a crime, hacking, cyber-attack).

 

Arbitration Rules and Governing Law. This Arbitration Agreement evidences a transaction in interstate commerce and thus the Federal Arbitration Act governs the interpretation and enforcement of this provision. The arbitration will be administered by AAA in accordance with the Consumer Arbitration Rules and/or other AAA arbitration rules determined to be applicable by the AAA (the “AAA Rules“) then in effect, except as modified here. The AAA Rules are available at www.adr.org or by calling the AAA at 1–800–778–7879.

 

Arbitration Hearing/Location. In order to make the arbitration most convenient to you, Dr. Opinion agrees that any required arbitration hearing may be conducted, at your option, (a) in the county where you reside; (b) in Alameda County; (c) in any other location to which you and Dr. Opinion both agree; (d) via phone or video conference; or (e)for any claim or counter claim under $25,000, by solely the submission of documents to the arbitrator.

 

Attorney’s Fees and Costs. Each party will pay the fees for his, her or its own attorneys, subject to any remedies to which that party may later be entitled under applicable law (i.e., a party prevails on a claim that provides for the award of reasonable attorney fees to the prevailing party). In all cases where required by law, Dr. Opinion will pay the arbitrator’s and arbitration fees. If under applicable law Dr. Opinion is not required to pay all of the arbitrator’s and/or arbitration fees, such fee(s) will be apportioned equally between the parties or as otherwise required by applicable law. However, you will not be required to bear any type of fee or expense that you would not be required to bear if you had filed the action in acourt of law. Any disputes in that regard will be resolved by the arbitrator as soon as practicable after the arbitrator is selected, and Dr. Opinion shall bear all of the arbitrator’s and arbitration fees until such time as the arbitrator resolves any such dispute.

 

Arbitrator’s Decision. The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court with proper jurisdiction. The arbitrator may award declaratory or injunctive relief only on an individual basis and only to the extent necessary to provide relief warranted by the claimant’s individual claim.

 

Jury Trial Waiver. You and Dr. Opinion acknowledge and agree that we are each waiving the right to a trial by jury as to all arbitrable Disputes.

 

No Class Actions or Representative Proceedings. You and Dr. Opinion acknowledge and agree that we are each waiving the right to participate as a plaintiff or class member in any purported class action lawsuit, class-wide arbitration, private attorney-general action, or anyother representative proceeding as to all Disputes. Further, unless you and Dr. Opinion both otherwise agree in writing, the arbitrator may not consolidate more than one party’s claims and may not otherwise preside over any form of anyclass or representative proceeding. If this paragraph is held unenforceable with respect to any Dispute, then the entirety of the Arbitration Agreement will be deemed void with respect to such Dispute.

 

Severability. Except as provided in this section, in the event that any portion of this Arbitration Agreement is deemed illegal or unenforceable, such provision shall be severed and the remainder of the Arbitration Agreement shall be given full force and effect.

 

Changes. Notwithstanding the provisions regarding modification of these Terms, if Dr. Opinion changes this section (“DisputeResolution and Arbitration Agreement”) after the date you last accepted these Terms (or accepted any subsequent changes to these Terms), you may reject any such change by sending us written notice (including by email) within thirty (30) days of the date such change became effective, as indicated in the “LastUpdated” date above or in the date of Dr. Opinion’s email to you notifying you of such change. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and Dr. Opinion in accordance with the provisions of the “Dispute Resolution and Arbitration Agreement” section as of the date you last accepted these Terms (or accepted any subsequent changes to these Terms).

 

Survival. This section will survive any termination of these Terms and will continue to apply even if you stop using the Dr. Opinion Platform or terminate your Dr. Opinion Account.

 

General Provisions

 

Except as they may be supplemented by additional terms and conditions, policies, guidelines or standards, these Terms constitute the entire Agreement between Dr. Opinion and you pertaining to the subject matter hereof, and supersede any and all prior oral or written understandings or agreements between Dr. Opinion and you in relation to the access to and use of the Dr. Opinion Platform.

 

No joint venture, partnership, employment, or agency relationship exists between you and Dr. Opinion as a result of this Agreement or your use of the Dr. Opinion Platform.

 

These Terms do not and are not intended to confer any rights or remedies upon any person other than the parties.

 

If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.

 

Dr. Opinion’s failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise permitted under law.

 

You may not assign, transfer or delegate this Agreement and your rights and obligations here under without Dr. Opinion's prior written consent. Dr. Opinion may without restriction assign, transfer or delegate this Agreement and any rights and obligations hereunder, at its sole discretion, with 30 days prior notice. Your right to terminate this Agreementat any time remains unaffected.

 

If your Country of Residence is the United States, these Terms will be interpreted in accordance with the laws of the State of California and the United States of America, without regard to conflict-of-law provisions. Judicial proceedings (other than small claim sactions) that are excluded from the arbitration agreement section must be brought in state or federal court in Alameda County, California, unless we both agree to some other location. You and we both consent to venue and personal jurisdiction in Alameda County, California.

 

Unless specified otherwise, any notices or other communications to Users permitted or required under this Agreement, will be provided electronically and given by Dr. Opinion via email, Dr. Opinion Platform notification, or messaging service (including SMS and WeChat).

 

If you have any questions about theseTerms please email us at contact@dropinion.ai.